YOU SHOULD APPLY IF

• Specialist in server, storage, network, and FPGA setup/support.
• Expert in IT systems and HALO software.
• Highly organised; excels under pressure with task prioritisation.
• Delivers complex, timely, and effective technical solutions.
• Works independently, applying specialist knowledge to resolve issues.
• Maintains precision and accuracy across all technical tasks.
• Innovates and implements complex procedures effectively.
• Experienced in R&D, server, and telecom equipment handling.
• Skilled in maintaining electronics and assembling systems.
• Experienced in advanced optical fibre technologies and tools.
• Strong grasp of computer science and software systems.
• Writes clear, concise technical documentation and procedures.
• Expert in managing IT and communications hardware/software.
• Proficient in rack-and-stack, cabling, switch/router setup.
• Skilled in high-speed networking and fibre optics.
• Knowledgeable in UPS, PDU, and data centre operations.
• Understands TCP/IP, DNS, VLANs, BGP, and VPNs.
• Experienced in monitoring, troubleshooting, and incident response.
• Aware of regulatory compliance including GDPR.
• Clear UK driving license
  Please evidence the above in your cover letter.

THE ROLE

The post holder’s main responsibilities are supporting the ongoing operation of the Joint Open Infrastructure for Network Research (JOINER) platform, which underpins research across 15 UK nodes and one in Ireland, with further expansion expected. Working closely with engineers and system administrators, you will assist in the setup, configuration, and maintenance of servers, networking equipment, storage systems, and related infrastructure. Your responsibilities will include monitoring system usage, identifying technical issues, supporting hardware installations and upgrades, and ensuring best practices in data centre environments. You will also contribute to onboarding new terminals, users and documenting procedures, helping improve service reliability and user experience across the JOINER network.

WHAT WILL YOU BE DOING?

We are seeking a skilled and hands-on senior specialist technician to join our research-focused environment, where innovation and technical expertise are key to support business objectives of the JOINER project. The ideal candidate will have practical experience with the installation and basic configuration of network equipment, including Juniper, Fortinet, Cisco etc. and, bare metals including generic servers and storage systems (SAN, NAS, DAS) like Dell, HPE, supermicro, and basic configuration like BMC and management interfaces. Proficiency in installing operating systems (Windows server, Linux – different distros) is also essential. Additionally, experience working in environments with 5G Radio units is desired, along with a generic understanding of 5G and Wi-Fi access points. Familiarity with networks, structured network cabling, as well as IT asset management and tracking systems, is also required. This role demands a proactive, detail-oriented individual with the ability to support dynamic research activities and ensure smooth technical operations.