Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Technical Staff at Advanced Network Consulting Inc

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, System Maintenance, IT Infrastructure, VPN, CRM, Ticketing, ServiceNow, Incident Management, Warranty Management, Procurement Management, E-Waste Recycling, Decommissioning

Industry

Description

Description Will be providing hands-on technical support to end users including system maintenance and resolving technical issues related to computers and IT infrastructure. Begin transfer of services and responsibilities to ANC, minimizing disruption to City operations (maintain a temporary overlap of essential services during critical transition phases to ensure continuity). Establish a secured VPN connection to the City’s network for remote access and troubleshooting. Deploy CRM, ticketing, workflows and ServiceNow integration. Support Tier 1–3 incidents, requests, and escalations. Warranty management via monitoring expirations, and initiating claims. Procurement management Secure decommissioning, e-waste recycling and resale revenue returned to the City.

Responsibilities

Provide hands-on technical support to end users and resolve technical issues related to computers and IT infrastructure. Manage the transition of services to ANC while ensuring continuity of essential services.