Technical Strategy Manager - Home at Allianz Global Corporate & Specialty SE

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Knowledge, Leadership, Decision-Making, Problem-Solving, Coaching, Analytical Skills, Presentation Skills, Stakeholder Management, Operational Management, Change Management, Collaboration, Claims Standards, Data Analysis, Innovation, Risk Management, Process Improvement

Industry

Financial Services

Description

Role Description In this role, you will report to the Head of Technical Strategy and take the lead in implementing the technical claims strategy to drive both customer satisfaction and business success. You will provide essential technical leadership to the Core Claims Handling (CCH) Team and managing high-value claims, ensuring that standards consistently reflect best practices. With substantial financial authority, you will manage the most complex and high-value claims within your specialism. Collaboration will be a key part of your role, as you work closely with claims experts and wider teams to deliver targeted technical training and share knowledge across the business. You will also play a vital role in providing insights that enhance account performance. Supporting customer claim reviews, tenders, and broker presentations, you will bring technical expertise to the forefront, strengthening relationships and helping the business stay competitive. This is a role based in one of our Birmingham, London or Milton Keynes offices, with the expectation to be on site 1 day. Other UK offices would be considered. Salary Information Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package. About You Supporting the Head of Technical Strategy in developing and implementing the technical claims strategy across teams. Collaborating with stakeholders, including Fraud, Actuaries, Underwriting, and Procurement, to optimise strategy execution, supplier performance, spend, and savings. Acting as senior oversight for technical referrals within the Financial Authorities framework and deputising for the Head of Technical Strategy at strategic meetings. Leading and developing a small team of Technical Strategy Specialists managing major and complex losses, while owning specific LoB skills matrices. Providing expert technical leadership in your area of specialism, including understanding claims impact on the P&L and overseeing the largest, most complex claims. Ensuring claims recovery practices meet internal standards by coordinating with legal providers and recommending process improvements to reduce risk and error. Driving delivery of strategic projects and priorities, identifying trends, risks, and opportunities, and making recommendations to the Senior Leadership Team. Supporting business propositions through customer and broker claim reviews, tenders, and forum presentations. Promoting and maintaining strong relationships with internal and external stakeholders, including Allianz SE Munich, industry counterparts, and ABI or other industry forums. Overseeing the selection and performance of professional service providers within the area of specialism. Serving as the LoB technical lead for Claims Standards, analytics, and machine learning development. Essential Skills Proven expertise in technical knowledge and case law within your specialism, with strong alignment to regulatory and consumer duty requirements. Extensive knowledge of Allianz claims standards, business practices, and market dynamics. Demonstrated leadership experience, able to flex style, lead by example, and focus on performance, development, and engagement. Strong decision-making and problem-solving skills, with the ability to own solutions and think creatively. Ability to coach, develop others, and lead training initiatives effectively. Excellent analytical skills, including working with data to identify trends and drive performance improvements. Confident presentation and public speaking skills, with experience engaging at industry forums and committees. Proven operational management experience in fast-paced, regulated environments, with strong stakeholder management and negotiation abilities. Experience in driving change, embracing innovation, and working collaboratively with supply chain and wider teams to improve outcomes. Resilient and highly organised, able to prioritise multiple tasks and thrive under pressure. We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme. Desirable Skills Dip CII/ACII/CILA or considerable progress towards a suitable industry qualification. Evidence of ongoing professional development. What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including: Flexible buy/sell holiday options Hybrid working Annual performance related bonus Contributory pension scheme Development days A discount up to 50% on a range of insurance products including car, home and pet Retail discounts Volunteering days Our Ways of Working Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Integrity, Fairness, Inclusion & Trust At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications. Hr-recruitment@allianz.co.uk For any inquiries or to submit your application, please contact: Ben Edwards If you are an at-risk candidate facing potential redeployment, please include this information in your CV. Closing date: 13 Oct 25 We reserve the right to close the advert early if we reach enough applications. Join us - Let’s Care for Tomorrow. #LI-Hybrid

Responsibilities

Lead the implementation of the technical claims strategy to enhance customer satisfaction and business success. Provide technical leadership to the Core Claims Handling Team and manage high-value claims while collaborating with various stakeholders.