Technical Subject Matter Expert at Facility Solutions Group, Inc.

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lighting, Electrical, Estimating, Energy Management Systems, Signage, Quality Control, Root-Cause Analysis, Process Development, Customer Relationship Management, Technical Documentation, Training Development, Strategic Planning, Business Performance Improvement, Team Leadership, Workshop Facilitation, Feedback Provision

Industry

Specialty Trade Contractors

Description

Job Details Job Location: 90 FSG National Accounts - Dallas, TX 75229 Technical Subject Matter Expert Job Scope A Technical Subject Matter Expert can perform all tasks involved with the Service Coordinator III job description. • Serve as primary in-house support in the area of expertise • Assist in developing processes and procedures in the area of expertise • Perform quality control for work performed by others. Travel not required. • Participate in root-cause analysis activities involving your area of expertise. • Provide feedback in area of expertise with strategy in efforts to improve FSG standards • Other duties as required to support the operation of FSG Leadership and Training & Development • Current on lighting/Development in specific SME applications. Subject Matter Expert Types: • Lighting • Electrical • Estimating • Energy Management Systems • Signage Qualifications Responsibilities: • Contributing to the development and verification of technical reference information, including user guides, training manuals, and system requirements. • Identifying areas where technical solutions would improve business performance • Provide input to leadership about the different standards for area of expertise • Involved in discussions with different customers, as needed, to explain in detail the scope of work needed • Participating and/or leading one-on-one and team sessions with peers, colleagues, partners, and customers that highlight area of expertise in resolution of business issue(s) • Developing/delivering/leading FSG strategy workshops internally and externally • Recognize and develop select customer relationships, conducting ongoing, in-depth analysis of customer long-term service issues, and strategies for customer development As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Responsibilities

The Technical Subject Matter Expert will serve as the primary in-house support in their area of expertise, assist in developing processes, and perform quality control for work performed by others. They will also participate in root-cause analysis and provide feedback to improve FSG standards.