Technical Success - Carrier Field Engineer at Apple

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Consulting, Pre-sales Engineering, Enterprise Architecture, Product Management, Technical Mentorship, Carrier Network Infrastructure, 5G, Private Networks, Network Slicing, Mobile Device Management, MDM, Security Frameworks, Single Sign-On, SSO, Zero Trust Architectures, Apple Business Manager

Industry

Computers and Electronics Manufacturing

Description

At Apple, we create products that revolutionize industries and enrich lives globally. Our Carrier organization is vital to this mission, ensuring our largest partners like Verizon, AT&T, and T-Mobile successfully deliver Apple solutions to enterprise customers at scale. The Technical Success - Carrier Field Engineering team is integral to this success, partnering directly with these carriers to overcome technical barriers and integrate best-in-class Apple practices for enterprise customers.
As a Carrier Field Engineer, you will be a pivotal technical expert, driving the successful adoption and integration of Apple technologies within our major Carrier partners and their enterprise clients. You will transform the way businesses operate by delivering innovative technical solutions and ensuring seamless integration of Apple's hardware, software, and services. DESCRIPTION What You'll Do:
Act as a primary technical and business consultant, collaborating closely with carrier partners to solve complex challenges and drive mutual success. Provide expert pre-sales support and strategic guidance, ensuring carriers are fully equipped to implement and champion Apple's enterprise ecosystem. Drive the adoption and scaling of strategic "Solution Plays" by engaging directly with carrier field leadership. Develop a deep understanding of carrier business objectives and technical roadmaps, translating these into actionable Apple strategies. Identify and remove technical barriers, streamline processes, and enhance partner readiness for new Apple platforms and services. Deliver comprehensive technical mentorship and enablement programs to thousands of carrier technical teams across the US, extending impact to their enterprise customers. MINIMUM QUALIFICATIONS Proven experience in a technical role, ideally within pre-sales engineering, technical consulting, enterprise architecture, or Product Management.
Exceptional ability to distill complex technical concepts into clear, concise, and compelling narratives for diverse audiences, from technical teams to executive leadership.
Profound understanding and experience with complex IT enterprise environments, including deployment strategies, security frameworks, Single Sign-On (SSO), and Zero Trust architectures.
Extensive background in mobile technology and solutions, encompassing:
Carrier network infrastructure (e.g., 5G, Private Networks, Network Slicing) Mobile Device Management (MDM) Advanced security solutions Artificial Intelligence (AI) integration within mobile ecosystems
Strong understanding of Apple Business Manager (ABM) and Mobile Device Management (MDM) platforms and their role in scaling enterprise deployments.
Demonstrated success in advising on technical business transformation initiatives for large enterprises or in a consultative pre-sales engineering capacity.
A strong grasp of Apple's unwavering commitment to Security and Privacy, with the ability to articulate the inherent benefits of our integrated approach.
Strategic foresight to anticipate emerging industry trends and proactively identify growth opportunities with carrier partners.
Strong business acumen, including an understanding of financial drivers and strategic planning for sustainable growth. Bachelor's degree or equivalent practical experience. PREFERRED QUALIFICATIONS An exceptional communicator and presenter, capable of simplifying complex technical concepts for diverse audiences, from technical teams to executive leadership. A composed problem-solver who thrives under pressure and can navigate challenging technical and business discussions with confidence. A natural mentor and enabler, passionate about sharing knowledge and fostering curiosity for Apple's ecosystem. A highly collaborative individual who builds strong relationships across internal teams, Carrier partners, and customers. A decisive leader with sound judgment, capable of making informed, impactful decisions even in ambiguous situations.

Responsibilities

The role involves acting as a primary technical and business consultant, collaborating with carrier partners to solve complex challenges and drive the adoption of Apple's enterprise ecosystem through expert pre-sales support and strategic guidance. Key duties include driving the scaling of strategic 'Solution Plays' and delivering comprehensive technical mentorship programs to thousands of carrier technical teams across the US.