Technical Success Manager, Construction at Jobgether

, , India -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

0.0

Posted On

04 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Construction Workflow Optimization, SaaS Implementation, AEC Industry Expertise, Data Analytics, API Integration, BIM, ERP Systems, Power BI, Customer Success Management, Digital Transformation, Stakeholder Management, Technical Advisory, Project Management, Document Management, Model Coordination, Technical Training

Industry

Internet Marketplace Platforms

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Success Manager, Construction based in India. This role sits at the intersection of construction expertise and technology adoption, helping leading AEC organizations unlock measurable value from advanced construction software platforms. You will act as a trusted technical advisor, guiding customers through the design and optimization of digital workflows that improve project delivery, collaboration, and operational efficiency. The position involves close partnership with Customer Success teams to translate business objectives into scalable technical solutions. You will support customers in configuring platforms, integrating systems, and leveraging data to drive better decision-making. A strong focus is placed on enabling adoption through training, health checks, and continuous improvement initiatives. This is a high-impact, customer-facing role within a fast-evolving environment focused on digital transformation in the built world. \n Accountabilities: Act as a technical subject matter expert on construction platform capabilities, workflows, and integration possibilities Lead technical customer engagements, analyzing construction workflows and translating them into scalable digital solutions Configure and optimize construction workflows including document management, RFIs, submittals, field operations, and model coordination Design dashboards, reports, and analytics to track project performance, adoption, and operational outcomes Support integrations between construction platforms and enterprise systems such as ERP, BI tools, and other AEC technologies via APIs and data connectors Conduct technical health checks, workshops, and training sessions to drive platform adoption and maturity Partner with Customer Success Managers to execute customer success plans and ensure alignment with business outcomes Translate customer business initiatives into platform capabilities aligned with AEC industry best practices and ROI objectives Share insights, best practices, and success stories across internal teams to support continuous learning and improvement Requirements: 5+ years of experience in the AEC (Architecture, Engineering & Construction) industry or construction technology sector Strong understanding of construction project workflows and delivery processes Experience implementing or supporting construction technology solutions in enterprise environments Familiarity with SaaS platforms and digital transformation initiatives in construction Experience building dashboards, reporting, or analytics using project or construction data Knowledge of construction ecosystem tools such as BIM, ERP systems, and project management platforms Experience working with APIs, data integrations, or BI tools such as Power BI is a plus Ability to engage with stakeholders from project teams to executive leadership Strong analytical, problem-solving, and customer-focused mindset Excellent communication and collaboration skills in cross-functional environments Willingness to travel as required for customer and internal engagements Passion for improving construction outcomes through technology and innovation Benefits: Competitive compensation package aligned with experience and market standards Performance-based incentives including bonus and potential equity/stock grants (role dependent) Comprehensive health, dental, and wellness benefits Opportunity to work with global enterprise AEC customers on high-impact digital transformation projects Flexible remote work arrangement (India-based remote role) Continuous learning and professional development opportunities Exposure to cutting-edge construction technology and SaaS ecosystems Collaborative, innovation-driven environment focused on customer success and impact Opportunities to influence product adoption strategies and industry best practices. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

Act as a technical advisor to AEC organizations to optimize digital workflows and improve project delivery using construction software platforms. Partner with Customer Success teams to translate business objectives into scalable technical solutions and drive platform adoption.