At Express Engineering, we are dedicated to delivering innovative solutions and exceptional results for our clients. As a dynamic and growing company, we value teamwork, creativity, and a commitment to excellence. We are an Oil & Gas equipment manufacturer based in the North-East of England, with over 50 years of experience in manufacturing critical subsea components and systems.
We are part of the Express Engineering Group who employ more than 300 employees across the two companies, Express Engineering (Gateshead) and Express Engineering (Fabrications) (trading as QA Weld Tech).
We are currently seeking a highly motivated and organised Technical Support Administrator to join our team.

ESSENTIAL REQUIREMENTS

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• A proactive approach with a problem-solving attitude.
• Have a customer focus and a right first-time mentality.
• Willingness to learn and grow in a fast-paced environment.
• Proficiency in Microsoft Office programs.
• Experience of evaluating technical documentation would be an advantage.

• Verify the serial numbers and part identities for all components within the kits.
• Upload verified documents to LogiDoc, EE document control portal
• Review assembly and factory acceptance test documentation to ensure compliance to requirements
• Ensure the latest revisions of the assembly and factory acceptance test documentation are obtained via customer portals and available for review
• Support the picking of assembly kits to ensure all components are available for production.
• Manage queries ensuring timely resolutions
• Provide general administrative support to the Test and Assembly team