THE OPPORTUNITY:

This role offers a proactive, motivated and tech savvy team player the opportunity to join a dynamic team, high performing team. You will support our partners- Coles with your technical resource skills, remotely monitoring Refrigeration, HVAC and Lighting systems within stores. This is a 6 Month Fixed Term opportunity working 4 days on, 4 days off between 4:30pm and 9:30pm

• Working within a fast-paced Contact Centre environment that operates 24/7 and provides Contact Centre services to our partners
• Work in a control room environment, monitoring alarm systems
• Manage high volume of outbound calls to field technicians and stores
• Accurately enter data
• Deliver customer service to our partners and our field-based team members in our state of the art technical and sustainability centre