Technical Support & After Sales Service L1 at SKE Group

Maynooth, The Municipal District of Clane — Maynooth, Ireland -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, After Sales Service, Photovoltaics, Electrical Engineering, Troubleshooting, Commissioning, Customer Communication, Ticketing Systems, Renewable Energy, English Fluency

Industry

Services for Renewable Energy

Description

Join the Energy Transition — Together with SKE! Are you ready to shape the future of the energy sector and drive sustainable technologies forward? Then SKE is the perfect place for you! As a leading provider, we deliver innovative solar solutions to 16 European countries from our headquarters in Austria. Our mission: Making modern energy technologies accessible for residential buildings, businesses, and large-scale projects — in a sustainable and future-oriented way. Become part of our team and help power the future of energy! Your role at SKE Providing support to our customers (specialist personnel, PV installers) and SKE partners for all technical questions related to the Huawei photovoltaic product portfolio and PV system solutions Handling technical support requests as an expert, including recording and documenting them in the ticketing system Assisting with commissioning, e.g. of inverters or battery solutions, via phone or email Initial analysis and troubleshooting of faults in PV systems and communicating solutions to our customers and partners Supporting customer events and trade fairs as a technical point of contact What will help you succeed Completed education in electrical engineering Relevant professional experience in the field of photovoltaics or renewable energy is an advantage Strong communication skills, solution-oriented thinking, and ability to work in a team are required English fluent, other languages are welcomed Why you will love beeing at SKE Career opportunities in the fast‑growing renewable energy sector, with the chance to actively contribute to the company’s success A collaborative, professional, and dynamic work environment with a strong team spirit SKE Academy: comprehensive technical and commercial training at our headquarters in Austria to launch your professional journey with us An attractive monthly salary, with remuneration discussed individually based on your experience and qualifications 25 days of paid annual vacation to support work–life balance How to reach us We are looking for motivated, open-minded, focused, and versatile individuals to join our team. At SKE, we believe diversity and inclusion make us stronger — that’s why we warmly welcome people of all genders, ages, and cultural and social backgrounds. SKE Engineering GmbH www.ske-solar.com | Tel.: +43 732 641065 | E-Mail: jobs@ske-solar.at About us We Are SKE Since our founding in 2008, SKE has become one of the leading providers in the European solar market. Our mission is to enable efficient and secure solar energy generation through the integration of advanced technologies such as artificial intelligence and cloud solutions.SKE stands for Service, Competence, and Integrity. We support our partners and customers across Europe in the areas of sales, logistics, training, certification, and technical support for all Huawei Solar products.

Responsibilities

Provide technical support and troubleshooting for Huawei photovoltaic products and PV system solutions to customers and partners. Assist with the commissioning of inverters and battery solutions while documenting requests in a ticketing system.