We are a global provider of innovative solutions to the multinational IT sector. Globe Technical Servicesprovide market leading solutions with the core objective of helping them to expand and grow their business in the personalised and data driven age. What makes working with us really unique is the working culture that promotes creativity, vision, robust services and a belief in always exceeding expectations.
Are you ready to start a new career opportunity? We are looking for talented individuals to join our growing team as a Business Data Technician within the area of consumer electronics. In this role you will have the opportunity to work with the most innovating software products in the world, in a dynamic company culture and be part of cutting-edge technologies. As a Business Data Technician you will provide support for small/mid-sized businesses and enterprise customers in the target language, using their native knowledge of such language. In addition, the role consists of researching, analyzing and validating information using web-based maps and news articles/social media/official websites. This role is fully remote.

QUALIFICATIONS

• Strong web-research skills, including the use of web-based maps
• Confident in placing outbound calls
• Adept at working with large data sets with an ability to identify patterns
• Detail oriented
• Strong Analytical and Decision-Making Skills
• Demonstrated ability to work independently, as well as in small and large cross functional teams
• Communicating with customers and providing support

• Review, validate and process tasks in internal tools in native language and in English
• Provide support to users of Maps-related portals and of Maps app
• Trouble-shoot and if required, escalate issuesDeal with business queries, in accordance with company policies
• Evaluate data quality through web-based research and phone calls
• Apply critical thinking to identify trends
• Identify root cause(s) of trending issues