Technical Support Analyst at Citizens Bank Minnesota

New Ulm, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

30.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SharePoint Administration, Technical Support, Hardware Support, Software Support, User Administration, Security Permissions, Antivirus Monitoring, Vulnerability Assessment, Patch Deployment, Systems Support, Network Support, Computer Imaging, Remote Deposit Capture Configuration, Communication, Time Management, Customer Service

Industry

Banking

Description

Description Citizens Bank Minnesota is looking for a high performing Technical Support Analyst who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. We are willing to accommodate the timeline for the right candidate to finish their education. Job Responsibilities for Technical Support Analyst: Administer, develop, and maintain all SharePoint applications. Provide technical support for end-user hardware and software. Install, configure, and maintain new hardware and software across the organization. Administer users, groups, and security permissions through all platforms. Monitor antivirus alerts and ensure timely remediation of identified threats. Perform vulnerability assessments and manage patch deployment to maintain system security. Provide basic systems and network support. Image and deploy computers using standardized procedures. Install and configure scanners for Remote Deposit Capture (RDC) customers. Benefits for Technical Support Analyst: 2025 Employee Benefit Summary - www.citizensmn.bank/assets/files/GgoSJQKy Health, dental, vision, life insurance, and disability Hospital Indemnity, critical Illness and accident plans 401K Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements High school diploma or equivalent. Communication skills. Ability to follow technical documentation, procedures, and setup instructions accurately. Basic understanding of PC hardware, Windows operating systems, and common software applications. Familiarity with Office 365 tools, including Outlook, SharePoint, Teams, and OneDrive. Basic knowledge of SharePoint administration concepts. Basic understanding of networking concepts such as IP addressing, Wi-Fi, and cabling. Strong organizational and time-management skills with the ability to handle multiple tasks. Customer-service mindset with patience, professionalism, and attention to detail. Ability to work effectively in a team environment and adapt to changing technology needs. Awareness of cybersecurity best practices.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Technical Support Analyst will be responsible for administering, developing, and maintaining all SharePoint applications while providing technical support for end-user hardware and software. Key duties include installing/configuring new hardware/software, managing user security permissions, monitoring security threats, and performing system imaging and deployment.