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Technical Support Analyst - Full Time at TA Placement Partners

Dallas-Fort Worth, Texas, USA -

Full Time

Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

55000.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Information Technology/IT

Description

END-USER SUPPORT & SERVICE DELIVERY

Provide Tier 1 and Tier 2 technical support to end-users in-person, via phone, and through remote support tools.
Resolve hardware, software, and peripheral issues (e.g., desktops, laptops, printers, mobile devices).
Document all support activities in the ticketing system and ensure timely resolution in accordance with SLAs.
Support onboarding and offboarding processes, including hardware setup and user account provisioning.

How To Apply:

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Responsibilities

Please refer the Job description for details