About us
Ring Ring Your end-users need your help! Will you rise to the occasion and answer the call, drawing on your expertise to solve the problem that they are facing at that moment? Our Technical Support Analysts are the “Batmen” of Titansoft, give them the bat-signal, and they will look into your issue and beat them into oblivion. POW!
Job Description

QUALIFICATIONS

Minimum Advance Diploma in Computer Science or related field

EXPERIENCE

• At least 1 year of technical support customer service experience in a corporate IT environment.
• Basic knowledge in TCP/ IP networking as well as web services
• Basic knowledge in web application development and support

SKILLS

• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Exceptional problem solving and troubleshooting skills
• Willingness and ability to work co-operatively with others as part of a team
• Flexibility in terms of responsibilities and working arrangements
• Good interpersonal and communication skills with report writing and documentation skills
• Ability to work under pressure for deliverables

Please refer the Job description for details