ARCHANGEL TECHNOLOGIES, INC. is an I.T. consulting and services organization that provides versatile solutions to digitally enhance business operations and help in adapting change seamlessly and effectively to streamline processes for clients’ businesses to achieve more satisfied customers, attract investors, and earn more profit.
A Technical Support Associate is an entry-level position that provides assistance and information to users facing technical issues with specific products or services. It serves as the primary point of contact for technical support, handling inquiries, troubleshooting problems, and ensuring timely resolution.
Work Schedule - Monday to Friday, 8 AM to 5 PM
Office Location - DMG Center, Domingo M. Guevara St. Brgy. Mauway Mandaluyong City

QUALIFICATIONS

• Bachelor’s / College Degree in Information Technology, Computer Science or equivalent.
• Knowledgeable in basic computer hardware and software troubleshooting.
• Familiarization with different Operating Systems (Windows, MacOS, and ChromeOS).
• Familiarization with remote desktop support tools.
• Certifications in CSS/CHS or equivalent is/are an advantage.
• Self-motivated, tenacious, and eager to learn.
• Detail-oriented and organizing skills.
• Excellent interpersonal skills / Client-oriented.
• Good analytical and problem-solving skills.
• Ability to articulate technical and functional concepts to technical and non-technical audiences.
• Ability to work well in a team.