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Technical Support Engineer (3pm - 12am) at Futurum Technology Ltd.

Krakow, Lesser Poland Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical support, System monitoring, Database administration, Linux, Problem solving, Communication skills, Incident escalation, Infrastructure maintenance

Industry

Outsourcing and Offshoring Consulting

Description

Company Description At Futurum Technology, we are responsible for helping startups get things done. Our mission is to help people and companies around the world develop and improve IT solutions. Job Description We are looking for an IT Support person to join our team and assist us in solving technical problems, maintaining infrastructure, and ensuring the smooth operation of our systems. Tasks: Providing user support for technical issues (remotely); Monitoring systems and responding to requests; Basic database administration; Cooperating with the technical team and escalating more complex incidents. Qualifications Basic knowledge of databases; Nice to have: basic knowledge of Linux; Communication skills and the ability to solve problems independently; Very good knowledge of Polish and English (min. B2) Good organization of work during night shifts. Additional Information Full-time work; Remote work between 3 p.m. and 12 a.m.; Attractive salary and stable employment conditions based on a B2B contract or a contract of mandate; Flexible approach and friendly team.

Responsibilities

The role involves providing remote technical support to users and monitoring systems to ensure operational stability. You will also perform basic database administration and collaborate with the technical team to escalate complex incidents.