TECHNICAL SUPPORT ENGINEER - LONDON

Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.
We are looking for a Technical Support Engineer to join our Product Team and help provide solutions and support to keep DICE products running smoothly.
At DICE, you’ll be part of the company that’s redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work that you’re proud of.

As a Technical Support Engineer, you’ll be working closely with the Product, Design and Engineering team to support the core business, which includes the Fan Support, Client Success, Field Ops and Account Management teams.
This is a fantastic opportunity for an inquisitive individual who is eager to learn and wants to build a career in technical support and software development.
Our team is global, although our core is based out of our London offices, where we support a hybrid model for both WFH focus time and in-office collaboration. Everyone is just one Google Meet video call or Slack chat away, though, with common work hours centred on the GMT timezone!