Key Responsibilities:• Provide technical support to customers via phone, email, or on-site when necessary• Diagnose and troubleshoot issues related to our inverters and energy storage products• Collaborate with internal technical and engineering teams to resolve complex cases• Prepare and maintain technical documentation, FAQs, and user guides• Ensure customer satisfaction through clear communication and effective problem-solving• Share recurring issues and user feedback with product and R&D teams

Requirements:• Bachelor’s degree in Electrical Engineering, Renewable Energy, or related fields (fresh graduates are welcome to apply)• Strong technical aptitude and willingness to learn new technologies• Good communication skills in both German and English (mandatory)• Valid driving license and willingness to travel within the D-A-CH region if needed• Customer-oriented mindset with strong problem-solving skills

• What We Offer:• On-site role within the D-A-CH region• Opportunity to start your career with a fast-growing renewable energy brand• Comprehensive onboarding and technical training• Career development opportunities and international exposure• Supportive and collaborative team culture