THIS IS ADYEN

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

• Provide our customers with the help and instruments they need for them to successfully accept payments globally predominantly focused with our in-person payment products
• Be a key source of knowledge on the Adyen platform, products, APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices
• Support merchant technical personnel, leveraging knowledge and expertise to troubleshoot technical problems and create the best possible merchant experience
• Advise merchants regarding the best implementation practices and also addressing specific merchants’ issues
• Serve as a feedback loop for the organisation, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management personnel
• Providing first in class service which will be analysed via CSAT and regular QA of engineers tickets