Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we’re looking for a Norwegian-speaking Technical Support Engineer (TSE) to join our high-impact team. In this role, you’ll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.

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• Providing high-level technical support to primarily Norwegian customers.

• Managing and resolving incidents and support tickets according to defined SLAs.
• Proactively monitoring system performance and identifying issues before they escalate.
• Coordinating software upgrades, installations, and platform configurations in a Linux environment.
• Delivering training sessions to clients as needed.
• Collaborating with Engineering and Product teams to improve platform resilience.
• Reporting on progress to management and supporting the delivery of ongoing improvement initiatives.