Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Technical Support Engineer - Norwegian/Swedish/Danish Speaker at Eaton USA

Sremska Mitrovica, Vojvodina, Serbia -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Electrical Products, Customer Support, Documentation, Collaboration, Analytical Mindset, Sales Acumen, Communication, Norwegian, Swedish, Danish, English

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The primary role of the Technical Support Engineer is to deliver exceptional technical support and troubleshooting assistance to end-users, customers, and internal partners. Technical Support: Provide pre-sales and post-sales technical assistance for low voltage electrical products. Point of Contact: Serve as the primary contact for customers through various channels, including phone, email, and web tickets. Customer Support: Act as the initial point of contact for inquiries and troubleshooting (Level 1) and escalate issues internally as needed (Level 2). Documentation Support: Assist in process documentation and knowledge sharing to enhance customer satisfaction and improve team technical expertise. Collaboration: Collaborate with local sales teams, area managers, customers, partners, and distributors to deliver effective technical support. - Engineering or an equivalent technical degree; a degree in Electrical Engineering is preferred. Demonstrated experience in providing technical support for electrical products. Strong analytical mindset combined with sales and business acumen. Ability to communicate effectively in a professional capacity in English AND Norwegian/Swedish/Danish both orally and in writing

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Technical Support Engineer provides exceptional technical support and troubleshooting assistance to end-users and customers. They serve as the primary contact for inquiries and escalate issues as needed.