Piper Companies is seeking a Technical Support Engineer to support an industry leader in technology. This position will be hybrid in Raleigh, NC. The Technical Support Engineer will provide support to all client infrastructure and troubleshooting activities.

QUALIFICATIONS FOR THE TECHNICAL SUPPORT ENGINEER INCLUDE:

• 3+ years of experience in IT troubleshooting various issues within networks, infrastructure, servers, etc.
• Experience with AD permissions, SQL queries, Microsoft 365, Outlook, Exchange, etc.
• Any cloud experience is a bonus (AWS, GCP, Azure).

• Troubleshooting client issues with Active Directory, Windows Server, Exchange Online, etc.
• Creating OU structures or AD domain trees, permissions, security groups, etc.
• Microsoft 365 and Outlook troubleshooting.