Service Desk Engineer – Cheshire
About Us:
Join our innovative Managed Service Provider in Cheshire, known for rewarding staff with a great future in the tech sector and delivering exceptional IT services to great clients across the UK.
Work from our state-of-the-art office with excellent facilities and opportunities for career growth.
Role:
We’re seeking a Service Desk Engineer to provide 1st and 2nd line support to a diverse client base.

Responsibilities include remote client support, hardware/software solutions, routine maintenance (server checks, backups), PC/laptop setup, and delivering outstanding customer service.Requirements:

• Experience in a fast-paced IT support role
• Strong communication skills
• Eagerness to learn and grow
• Knowledge of Windows Server 2012+, Microsoft 365 (Exchange, SharePoint, OneDrive, Intune, MDM), networking, and wireless tech
• Familiarity with hosted telecoms solutions
• Excellent troubleshooting skills

Benefits:

• Competitive salary + monthly bonus
• Industry certifications, private healthcare, death-in-service benefit
• Award-winning wellbeing program
• Fantastic career development in a dynamic IT environment

Apply now to join our enthusiastic team and build a rewarding career!
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Financial planning services
• Free parking
• Gym membership
• On-site parking
• Private medical insurance
• Referral programme

Schedule:

• Monday to Friday

Experience:

• IT Support: 2 years (required)
• Microsoft 365: 2 years (required)
• IT Troubleshooting: 2 years (required)

Work Location: In perso

• Experience in a fast-paced IT support role
• Strong communication skills
• Eagerness to learn and grow
• Knowledge of Windows Server 2012+, Microsoft 365 (Exchange, SharePoint, OneDrive, Intune, MDM), networking, and wireless tech
• Familiarity with hosted telecoms solutions
• Excellent troubleshooting skill