About the position

The Technical Service Specialist delivers technical support for WAECO WSE products and accessories, supporting customers and service partners worldwide via phone and email to ensure fast and effective problem resolution.

Main Responsibilities

• Handle technical inquiries via phone and email
• Analyze issues, identify root causes, and document solutions
• Support B2B customers with application and troubleshooting
• Act as a key technical contact for internal and external technicians worldwide
• Support international service partners in their daily operations
• Enable efficient knowledge transfer across regions, partners, and internal teams
• Provide field feedback to drive continuous product improvement
• Work closely with Sales, Product Management, and internal service teams

What do we offer?

• You are offered an interesting role in a dynamic, fast paced, and global environment with great opportunities to grow, evolve with the company and take on new challenges.