Technical Support Engineer - Soufflet Malt at MAI Wealth Management, Inc.

Zapopan, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CCNA, Network Engineering, Network Infrastructure, Troubleshooting, Network Control Protocols, Routing, Network Management Protocols, Network Security Protocols, LAN/WAN Technologies, Cisco Meraki, Network Monitoring, System Management, PLC, SCADA, Cloud Networking, Palo Alto Firewall

Industry

Accounting

Description

What you'll do: Administer switches, routers, and firewalls. Proactively monitor for network outages and performance issues. Maintain version and configuration control of network devices. Coordinate with circuit vendors for outages. Provide technical input and guidance on the Networking needs of all software and hardware used through United Malt Group and its subsidiaries globally. Perform risk analysis of each network related service request and inform all stakeholders of the applicable risks. Accountable for the stability and security of the global network. Implement Infrastructure projects, complying with project management methodologies, and ensuring the integrity of interdependent operational services and other projects. Works to ensure that network systems are compliant with relevant regulatory standards. Implement disaster recovery plans and procedures for the global enterprise network. Responsible for following all safety rules, policies, procedures, and regulations, maintaining a safe workplace. Performs other related duties as assigned. Qualifications CCNA or equivalent combination of education and experience. Minimum of 3 to 4 years of experience in a role as a network engineer in an enterprise environment. Bachelor’s degree in computer science or related discipline. Strong understanding of network infrastructure and network hardware. Strong troubleshooting and triaging network issues. Strong knowledge of network control protocols and routing, network management protocols (CDP, SFTP, SNMP) and network security protocols (SSH, HTTPS, AAA, SDWAN). Understanding of LAN/WAN transport technologies (Ethernet, Wireless LAN technologies, SDN). Amenable to working in US hours (1-10pm PT) and rotation for on-call duties on weekends. Specialty in supporting the following hardware: Cisco - Meraki. Experience with network monitoring and system management. Preferred: PLC and SCADA experience. Experience working in a manufacturing environment. Understanding of virtual networking in cloud environments (Azure, AWS). Palo Alto Firewall experience is a plus. Hands on experience with wireless networks.

Responsibilities

The Technical Support Engineer will administer network devices, monitor for outages, and maintain configuration control. They will also coordinate with vendors and ensure compliance with regulatory standards.