Technical Support Engineer at ZKTeco (M) Sdn. Bhd.
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time


Start Date

Immediate

Expiry Date

08 Jan, 27

Salary

50000.0

Posted On

10 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitals & Health Systems

Description
  • Conduct product demonstrations and technical training for customers and business partners
  • Assist the sales team in designing system solutions and preparing technical proposals
  • Diagnose and resolve hardware, software, networking, and system integration issues
  • Provide remote technical support via phone, email, WhatsApp, and remote desktop tools
  • Perform on-site technical support and commissioning when required
  • Work closely with the China headquarters and product teams to resolve technical issues
  • Test new products and provide feedback on product performance
  • Prepare technical reports, installation documentation, and user guides


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Responsibilities
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