Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Technical Support Engineering IC4 at Microsoft

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Technical Consulting, Information Technology, Cloud Technologies, Azure, Databricks, Data Engineering, ETL, Troubleshooting, Customer Service, Cross-Functional Collaboration, Technical Coaching, Mentoring, Problem Solving, Professional Proficiency

Industry

Software Development

Description

Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical consulting experience, or information technology experience Proficiency with cloud technologies Azure Databricks Azure Cloud Experience Data Engineering/ETL Experience working collaboratively in cross-functional teams Understanding Customer Service & Support priorities

Responsibilities

You will own, investigate, and solve complex customer technical issues while acting as an advisor. Additionally, you will lead in building communities and share your knowledge through coaching and mentoring.