Technical Support Engineering at Microsoft

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

NodeJS Development, Troubleshooting, Build Tools, Package Management, Single Page Application Frameworks, Linux Operating System, Azure Cloud, Networking, Web Servers, Application Servers, Docker, Monitoring Tools, Open Source Contributions, Teamwork

Industry

Software Development

Description

Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. * Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. * You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Qualifications Required Experience: - 5+ years of technical support, technical consulting, or information technology experience OR - Bachelor's Degree in Computer Science, Information Technology (IT), or a related field AND 3+ years of technical support, technical consulting, or information technology experience. Technical Skills: - NodeJS Development and Troubleshooting: Extensive experience with NodeJS, including both front-end and back-end frameworks like ReactJS. - Build Tools and Package Management: Expertise in using Node's build tools, package management, and deployment in cloud/on-prem environments. - Single Page Application Frameworks: Strong knowledge in developing and troubleshooting Single Page Application frameworks such as ReactJS and Angular, as well as backend frameworks like ExpressJS. - Linux Operating System: Proficiency in Linux OS, with the ability to troubleshoot system performance issues using built-in tools. - Azure Cloud: Strong understanding of Azure Cloud concepts. - Networking: Basic understanding of Cloud and On-prem Network concepts. - Web and Application Servers: Experience with at least one Open Source Web server and application server, with strong skills in tuning them as per application needs. - Docker: Basic understanding of Docker, including the ability to create images, run containers, and troubleshoot container application issues. - Monitoring Tools: Basic knowledge of monitoring tools like App Insights, Azure Monitor, etc. (good to have). - Az900 and Az204 is a must have Additional Skills: - Open Source Contributions: Contributions to the open source community are a plus. - Certification: AI 900 certification is a good to have. - Teamwork: Strong team player with the ability to collaborate effectively with others. Language Qualification English Language: fluent in reading, writing and speaking.

Responsibilities

You will own, investigate, and solve customer technical issues while collaborating within and across teams. Additionally, you will lead or participate in building communities with peer delivery roles and share your knowledge.