Technical Support, Integration and Deployment at Mavenir Canada

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Product Support, 4G/5G Packet Core, vEPC, 5GC, PCRF, DNS, CGNAT, VoLTE, VoWiFi, 3GPP Standards, Cloud Integration, RHOSP, Docker, Kubernetes, Wireshark

Industry

Software Development

Description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers. Role Summary Specializes in providing assistance to field engineers, technicians, and product support in diagnosing, troubleshooting, repairing and debugging complex systems and solution Key Responsibilities Gathers customer requirements and plans the deployments of EPC solutions Provide Technical Product Support for Mavenir products and Systems Runs scripts, execute commands to deploy, test, troubleshoot virtualized PACO node functions Diagnosing and debugging the issues reported/raised by the customers Installation and deployments of Mavenir PACO solutions Track and solve the issues raised within the SLA's Requires close collaboration and communication with onshore & offshore colleagues and occasionally with client Job Requirements Expertise in Customer Support, Product support and Protocols of Packet Core components for 4G & 5G which should primarily include : - vEPC(vSAEGW , vMME ) - 5GC (AMF , UPF , SMF ,) - PCRF , DNS , CGNAT Must to have understanding of the Packet Core Solutions. Deep knowledge of 4G and overall understanding of technologies in the Telecom space including VOLTE, VoWiFi etc. Good knowledge of Mobility call flows including but not limited to GGSN, SGSN, MME, SGW, PGW and respective integration touchpoints within a network ecosystem. Good understanding of the 3GPP standards. Sound understanding/Expertise of onboarding, integration of the v-EPC on the Cloud environment. Should have understanding of the Cloud environment and understanding of how EPC solutions can be deployed over cloud. Should have knowledge/Expertise/sound understanding of RHOSP/Docker/Containers /Kubernetes over Dell/HP. Sound understanding of troubleshooting tools like Wireshark. Strong Written and Verbal Communication skills and ability to work in multiple technical areas. 6 - 8 years of relevant experience in above mentioned areas Candidates available to join immediate, will be preferred Accessibility Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter. Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status. We embrace disruptive, innovative technology architectures and business models that drive service agility, flexibility, and velocity. With solutions that propel NFV evolution to achieve web-scale economics, Mavenir offers solutions to help CSPs with cost reduction, revenue generation, and revenue protection. We have strong values and are always looking for like-minded individuals to join us in the path to change the shape of our industry. United: One Company; One team; One Unified Vision Passionate: Big thinkers with audacious ideas and solutions Honorable: Integrity, respect and commitment is in our DNA. Fearless: Courageous, bold, determined and challengers of the ‘norm’. PLEASE NOTE: Mavenir will only communicate with you about your application through an “@Mavenir.com” or “mavenir@myworkday.com” email address. Further, our site (including recruiting information) is only available at the “mavenir.com” and myworkdayjobs.com domains. Criminals may attempt to impersonate Mavenir or recruiting companies online. Please remember that Mavenir will never request that you wire funds or otherwise send money to us or any third party as part of your employment application. Please use caution and care when sending information online, and do not send us any sensitive personal information, such as Social Security numbers, through the Internet. If you have any question about your application or a communication from us, please do not hesitate to reach out to us at +1-469-916-4393 or email careers@mavenir.com.

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Responsibilities

Provide technical support and assistance to field engineers in diagnosing, troubleshooting, and debugging complex Packet Core systems. Responsible for planning deployments, executing scripts for virtualized node functions, and solving customer issues within SLAs.