| Salary £27,269 - £31,067, Per annum | Permanent, Full Time, 37 hours per week | Pro Rata
Location: Farington Waste Recovery Park
Staff Responsibility: No
DBS Clearance: No
Qualifications: Desirable that the post holder will have a vocational or professional qualification or have equivalent experience in expertise.

ESSENTIAL REQUIREMENTS:

Candidates should demonstrate proficiency in Microsoft Power Apps, not only for reading and interpreting data but also for building dashboards and creating rotas to support operational planning and performance monitoring.

• The ability to develop and implement streamlined systems and procedures using Microsoft 365 applications (Excel, SharePoint, Teams, Outlook) and Power Platform tools (Power Apps, Power Automate, Power BI) to enhance operational efficiency, data management, and user engagement.
• The ability to accurately input, record, analyse, and interpret large volumes of data using digital systems to generate meaningful reports that support decision-making and performance monitoring.
• The ability to problem solve with meticulous attention to detail, ensuring accuracy in data input, with logical reasoning and analytical thinking to troubleshoot errors or inconsistencies in data and reporting proposing practical, data-driven solutions.
• Excellent written and verbal communication skills, with the ability to engage effectively using various platforms such as Microsoft Teams 365, SharePoint, email, and phone. Experienced in providing high levels of customer service to both internal and external stakeholders.
• Proficiency using Microsoft Office applications particularly Excel, knowledge of Oracle Fusion and raising and managing purchase requisitions to support financial processes.
• The ability to demonstrate a proactive approach to learning new skills, adapting to change , quick to grasp new systems, and processes. Able to work independently, managing tasks and priorities.
• A commitment to health and safety

Lancashire is the fourth largest local authority in England and covers a huge geographic area and a wide range of communities both urban and rural. Lancashire County Council manages over half a million tonnes of municipal waste each year. The council has a network of waste facilities which includes 15 household waste recycling centres (HWRCs), 1 Community Recycling and Reuse Centre (CRRC) and 2 waste transfer stations.
The role holder will provide general technical and administrative support across all areas of the waste service functions. The role holder will use practical and procedural knowledge and analytical and judgmental skills to interpret information or situations and solve varied problems some of which may be difficult and require advance planning. Role holders will be expected to make decisions as to when and how duties are carried out and respond to situations independently. They may also be required to provide limited supervision of others from time to time.
We are looking for an individual who has an understanding of spreadsheet systems, has good attention to detail and the ability to deal with large quantities of technical data and information. Communication skills are important as role holders will be interacting with internal and external customers regularly.
Being part of a 7 day service the post holder may, from time to time, be requested to work occasional days at weekends or Bank Holidays as necessary to meet the needs of the service. Any weekend or Bank Holiday working will be paid at enhanced hourly rates in accordance with the Council’s employment policies. The post holder will be required to spend time on operational waste management facilities which may involve working outdoors.

Typical duties will include the following:

• Receipt, processing and analysis of service specific data and information, including waste tonnages, vehicle movements, recycling rates and performance information.
• Auditing and reporting on the performance of on-site operations.
• Resolving outstanding payments queries and sending statements.
• Administration of service agreements and delivery of support systems such as raising purchase orders, receipting invoices, and processing payments.
• Administration of recruitment tasks using Oracle fusion
• Scheduling meeting, attending meetings and taking meeting notes.
• Liaises with internal and external units to carryout job tasks.
• Practical activities to assist in the day to day running of the service and monitoring of operational performance.
• Assisting in developing new systems for the management and processing of information.
• Assisting in providing training on new and existing systems to staff at a variety of levels and ability.
• Dealing with customer complaints, queries and enquiries
• Supporting the development and implementation of new council policies.
• Identifying opportunities for improving procedures and processes within the team or wider service area to support the continuous improvement of services.
• Supporting the service in all aspects of the delivery of their role that are commensurate to the grade of the post.
• Providing a technical reference and guidance for the team
• Organising and co-ordinating work to ensure operating standards are achieved.
• Resolving outstanding payments and sending collection statements

We are seeking to appoint an enthusiastic candidate who will be able to deliver these demanding outcomes in challenging, but exciting, times. If you have the motivation and commitment , and a real desire to make a difference to how we manage our waste in Lancashire, then we look forward to receiving your application.

OTHER:

Lancashire County Council as an equal opportunities employer intends that no job applicant or employee will receive less favourable treatment because of their age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, sex, sexual orientation, race, religion or belief unless this can be objectively justified.
Lancashire County Council has agreed a Code of Conduct and Statement of Ethical Standards that outline the behavioural and ethical standards that must be upheld by its employees and casual workers. If you are appointed, you will be required to accept these provisions on appointment.
All new posts within Lancashire County Council are subject to a six month probationary period.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
Job Description and Person Specificatio

• Receipt, processing and analysis of service specific data and information, including waste tonnages, vehicle movements, recycling rates and performance information.
• Auditing and reporting on the performance of on-site operations.
• Resolving outstanding payments queries and sending statements.
• Administration of service agreements and delivery of support systems such as raising purchase orders, receipting invoices, and processing payments.
• Administration of recruitment tasks using Oracle fusion
• Scheduling meeting, attending meetings and taking meeting notes.
• Liaises with internal and external units to carryout job tasks.
• Practical activities to assist in the day to day running of the service and monitoring of operational performance.
• Assisting in developing new systems for the management and processing of information.
• Assisting in providing training on new and existing systems to staff at a variety of levels and ability.
• Dealing with customer complaints, queries and enquiries
• Supporting the development and implementation of new council policies.
• Identifying opportunities for improving procedures and processes within the team or wider service area to support the continuous improvement of services.
• Supporting the service in all aspects of the delivery of their role that are commensurate to the grade of the post.
• Providing a technical reference and guidance for the team
• Organising and co-ordinating work to ensure operating standards are achieved.
• Resolving outstanding payments and sending collection statement