Technical Support at Parkonic Parking Systems and Management LLC
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Arabic, Service Orientation, Elv, Communication Skills, English

Industry

Information Technology/IT

Description

Join our dynamic team as a Technical Support, providing expert assistance and solutions within the Parking Management, Extra Low Voltage (ELV), and Access Control System sectors. This role offers the opportunity to work with cutting-edge technologies in a fast-paced environment, supporting clients across the UAE to ensure smooth and efficient system operations.
Responsibilities:
- Provide timely technical support and troubleshooting for parking management, ELV, and access control systems.
- Collaborate with installation and maintenance teams to resolve system issues effectively.
- Diagnose hardware and software malfunctions and implement corrective measures.
- Conduct system testing and assist with commissioning new equipment and software.
- Document technical procedures, system configurations, and issue resolutions.
- Train end-users and clients on system functionalities and best practices.
- Maintain up-to-date knowledge of industry developments, technologies, and regulatory standards.

REQUIREMENTS:

  • Proven experience in technical support within parking management, ELV, or access control systems.
  • Strong understanding of hardware and software components related to ELV and security systems.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Effective communication skills in English, with proficiency in Arabic considered an advantage.
  • Ability to work independently and as part of a multidisciplinary team.
  • Technical certifications relevant to ELV, networking, or access control systems are preferred.
  • Flexibility to respond to urgent calls and provide on-site support when necessary.
  • Strong customer service orientation and attention to detail.
    Job Type: Full-time
    Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s):

  • Can Join Immediately

Experience:

  • Technical Support: 3 years (Required)
  • ELV: 3 years (Required)

License/Certification:

  • UAE Driving License (Required)
Responsibilities

Please refer the Job description for details

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