technical support representative
at A2N
Mississauga, ON L4W 5G5, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 May, 2025 | Not Specified | 01 Feb, 2025 | 1 year(s) or above | Service Design,Technology,Information Systems,Mac Os,Python,Editing Software,Sharepoint,Software Development,Linux,Networking Software | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:
- Expérience:
EDUCATION
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Computer and information systems security/information assurance
- or equivalent experience
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Linux
- Networking software
- Networking security
- Enterprise Applications Integration (EAI)
- Security software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- HTML editing software
- Web service design
- Software development
- Mac OS
- Python
- MS Office
- MS Windows
- SharePoint
- Spreadsheet
- Wireless networks
- Networks
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
EXPERIENCE
- 7 months to less than 1 year
Responsibilities:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Help Desk
Diploma
College cegep or other non-university certificate or diploma from a program of 3 months to less than 1 year
Proficient
1
Mississauga, ON L4W 5G5, Canada
