• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 37.5 hours per week
• Education:
• Expérience:

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Computer and information systems security/information assurance
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Linux
• Networking software
• Networking security
• Enterprise Applications Integration (EAI)
• Security software
• Word processing software
• Presentation software
• Mail server software
• Communication software
• HTML editing software
• Web service design
• Software development
• Mac OS
• Python
• MS Office
• MS Windows
• SharePoint
• Spreadsheet
• Wireless networks
• Networks

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

EXPERIENCE

• 7 months to less than 1 year

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service
• Manage incidents