Technical Support Representative at Teksystems Global Services LLC

Peachtree Corners, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

27.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Troubleshooting, Customer Service, Software Solutions, Hardware Solutions, Web-based Solutions, Documentation, Process Improvement, Communication, Problem Solving

Industry

IT Services and IT Consulting

Description

Technical Support Specialist Pay:$25–$27 per hour Schedule: Training: Monday–Friday Regular: 4 days onsite per week (between 7:00 AM – 6:00 PM, exact schedule TBD) Contract: 6-month contract to hire About the Role Join a cutting-edge technology company providing first-class technical support to customers. You’ll troubleshoot issues, assist clients across multiple channels, and help improve processes through detailed reporting. Responsibilities: Resolve technical issues for software, hardware, and web-based solutions Maintain expertise on company products and solutions Support customers via calls and emails Document bugs and trends for process improvement Deliver exceptional customer service #westpriority25 Job Type & Location This is a Contract to Hire position based out of Peachtree Corners, GA. Pay and Benefits The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Peachtree Corners,GA. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The role involves resolving technical issues for software, hardware, and web-based solutions while delivering exceptional customer service. Additionally, the representative will document bugs and trends for process improvement.