Technical Support Specialist at Dentsply Sirona
Remote, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

04 Oct, 25

Salary

0.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Date: Jul 4, 2025
Location: United Kingdom Home Office, GB, NA
Company: Dentsply Sirona, Inc
Requistion ID: 79100
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Responsibilities
  • Ensure aftersales end customer satisfaction for the whole product portfolio.
  • Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance.
  • Implementation of technical trainings and support for dealer service engineers in the UK.
  • Delivery of product trainings for end users.
  • Record and track all pertinent information received on product problems and complaints.
  • Maintain Showroom equipment.
  • Preparation of and participation in trade fairs.
  • Participate in company’s after sales projects.
  • Travel to attend customer facing events.
  • Ensure all Technology Services related tools are maintained/operated in a coherent fashion.
  • Use & maintain accurate data in Dentsply Sirona CRM tools (namely Salesforce, Siroforce) to manage and plan all day-to-day/month-to-month after sales activities.
  • Exchange Knowledge and learning between team members.
  • Ensure installation, calibration, maintenance, and repair of equipment.
  • Troubleshoot problematic areas product related.
  • Attend training to develop own relevant knowledge and skills.
  • Regularly review planned activity, actual activity, area plans, field visits, business expenses as and when required.
  • Attend meetings & invest time with other company functions necessary to perform duties and
    aid business and organisational development.
Loading...