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Technical Support Specialist at Ericsson

Boise, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Technical Support, Problem Analysis, Problem Solving, Critical Thinking, Microsoft Office, Word, Excel, PowerPoint, IP Networking, Typing, Administrative Procedures

Industry

Telecommunications

Description

Provide front line support to customers and partners Support maintains an opt-out model for company recognized holidays One (1) year of customer service and/or technical support experience High School diploma, general education degree, or equivalent Problem analysis and problem-solving (critical thinking) Shift bid - every three months (weekend shift available) Knowledge of customer service principles and practices General knowledge of relevant computer applications Ability to type at least 30 WPM Knowledge and/or experience of administrative procedures Knowledge of Microsoft Office including Word, Excel, PowerPoint Experience in IP Networking The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe this approach drives innovation, which is essential for our future growth. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) || Hybrid: Boise, Idaho Job details: Support Coordinator

Responsibilities

Provide front line support to customers and partners. Maintain an opt-out model for company recognized holidays.