Technical Support Specialist I
at Knipper HEALTH
Louisville, Kentucky, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 04 Oct, 2024 | Not Specified | 05 Jul, 2024 | N/A | Active Directory,Windows,Disabilities,Customer Service Skills,Mobile Devices,Communication Skills,Microsoft Office | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Responsible for converting and installing new hardware and software.
- Make recommendations for improvements in computer systems.
- Install and configure, individually or in combination, each component of computer system such as central processing unit, memory, motherboard and other peripherals.
- Troubleshoot all hardware (computers, printers, etc.) and software for anomalies.
- Assist users to resolve computer related problems such as inoperative hardware or software.
- Train workers in use of new software and hardware.
- Keep current thorough technical journals or manuals, attends vendor seminars on new computer hardware and software.
- Maintain computer hardware and software inventories and coordinates asset management tracking with finance.
- Coordinate cable installations, new hubs/switches and new computers for additional workstations.
- Manage assigned Help Desk tickets to meet service levels.
- Assist with phone system support.
- Assist with support of VPN users in company wide network. Setup and configuration of VPN on laptops and user accounts
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Help Desk
Diploma
Proficient
1
Louisville, KY, USA
