About the job

JOB DESCRIPTION

Insight Global is looking for a Technical Support Specialist to join a leading insurance company to deliver first-level support to both remote and on-site employees, while managing end-to-end asset lifecycle activities, including configuration, deployment, and decommissioning.

REQUIRED SKILLS AND EXPERIENCE

- Strong communication skills written and oral

- Strong customer service and support acumen

- Technical diagnosing and Troubleshooting ability

- Proficient with the latest Microsoft Suite of Business (Office 365)

- Experience with a ticketing system specifically ServiceNow or Intune

- Ability to multitask and time management

NICE TO HAVE SKILLS AND EXPERIENCE

- Insurance or financial services experience

- Experience with Cloud applications (Azure)