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Technical Support Specialist at QuickTeam

Johannesburg South, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

22000.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Problem Solving, Communication, Multitasking, Customer Service, Troubleshooting, Documentation, Coordination

Industry

Staffing and Recruiting

Description

Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly. Role Overview: We are seeking a Technical Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational. Full-time, 40 Hours/Week Fully remote, work from home Salary: ZAR 20,000-22,000/month, commensurate with skills and experience Availability to work during EST business hours. Responsibilities: Monitor EV charger statuses and identify any issues. Communicate with property owners and drivers to assist with troubleshooting. Coordinate with maintenance teams for on-site support. Document issues and resolutions in the system. Escalate complex technical problems when necessary. 3+ years of experience as a Technical Support Specialist Tech-savvy with strong problem-solving skills Excellent communication skills Ability to multitask and manage active issues efficiently Customer service or technical support experience in IT or related field preferred Training Provided: EV charger systems and operations Basic troubleshooting and issue resolution Coordination procedures with maintenance and property teams Preferred Candidate Profile Highly organized and structured (Male candidates preferred). Sharp, confident, and proactive—strong personality, not passive. Upbeat, passionate, and able to operate in a fast-paced environment.

Responsibilities

The Technical Support Specialist will monitor EV charger statuses, assist with troubleshooting, and coordinate with maintenance teams. They will also document issues and escalate complex problems as necessary.