Hi there! We are Scale Up and our client is looking for a Technical Support Specialist in the SaaS industry!
About the Company
Our client is an innovative SaaS startup focused on helping businesses optimize their pricing strategies through live price testing. Their platform allows companies to easily run pricing experiments on their websites without the need for complex engineering work, helping them find the right price points that drive growth and maximize revenue.
About the Position
We’re seeking a Technical Support Specialist to work closely with our clients’ high-value customers, manage their pricing experiments, and provide hands-on support throughout their journey.
This is a great opportunity for someone who enjoys combining technical know-how with client communication and wants to work directly with an exciting, growing SaaS product.

Key Responsibilities

• Manage Pricing Experiments:
• Set up new price experiments for clients inside the platform.
• Monitor performance and ensure experiments are running smoothly.
• Share insights and updates with clients, backed by data and screenshots.

• Manage Pricing Experiments:
• Set up new price experiments for clients inside the platform.
• Monitor performance and ensure experiments are running smoothly.
• Share insights and updates with clients, backed by data and screenshots