Technical Support Specialist with German & English at Akkodis

Plovdiv, Plovdiv, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent in German, Confident in English, Proficient in Microsoft Office, Customer Communication, Technical Issue Resolution, Team Player

Industry

IT Services and IT Consulting

Description

Akkodis is a global digital engineering company and Smart Industry leader. Our 50,000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.With more than 19 years of experience in Bulgaria, we are the most mature Delivery Center of Akkodis. Our over 900 experts deliver technology solutions in IT, Software, Cloud, and Digital fields.About the Job You have the chance to start or accelerate your career in one of the biggest global IT companies and the only one that provides customer support working for corporate clients. This is an opportunity to join like minded people, expand your capabilities and learn from the best in class professionals whilst having the mentorship that will help you go beyond your expectations. By joining the company, you will develop your professional path as part of our brave professionals always pushing boundaries and paving new ways to build a better, smarter future. Responsibilities: Handling Business Clients Technical requests Focusing on customer expectations and satisfaction Analyzing clients' problems and providing relevant solutions Collaborating with other team members to provide high-quality support Requirements: Fluent in German, confident in English Proficient in Microsoft Office Willing to communicate with business customers Interested in resolving technical issues A team player What we offer: Competitive remuneration package Hybrid model of work: office & home-based Performance-based bonuses Referral bonus program 24 days annual paid leave Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more) Free Psychological Counselling via Green line and on the spot Newborn or newly adopted child bonus Food vouchers - 150 BGN/month Upskilling & reskilling training programs and e-learning hub Diverse career growth opportunities Recognition awards Sports cards (partially covered by the employer) and company sports initiatives Special company discounts Various social and charity initiatives Unated by our mission for talent and technology, we look at the world differently. The future won’t wait, it’s time to start engineering a smarter future. Are you ready?

Responsibilities

The Technical Support Specialist will handle technical requests from business clients and focus on customer satisfaction. They will analyze client problems and collaborate with team members to provide high-quality support.