Technical Support Team Lead
Req Id: 16860
Job Family: Operations and Technical Management
Location:Porto, PT, 4100-136
Description:

SPECIFIC SKILLS / EXPERTISE / PRODUCT:

• Bachelor’s degree or Technical College diploma in Engineering;
• Minimum 10 years in Oil and Gas Industry, 5 of which must have been at a senior level in leadership positions;
• High Level of Safety Awareness, proactive, good interpersonal communication, and supervisory/leadership skills with strong commitment to a team culture;
• Good sense of ownership in the decision-making process as ‘Internal Customer‘;
• Excellent soft skills and team spirit;
• Fluent in English.

BEHAVIORS & INTER-PERSONAL SKILLS – KEY POINTS:

• Customer focus;
• Manages complexity;
• Decision quality;
• Action oriented;
• Resourcefulness;
• Ensure accountability;
• Drive results;
• Collaborate;
• Persuade;
• Influence;
• Proactive and organized;
• Instill trust;
• Be resilient.

• Managing the overall activities of the Technical Support Team – responsible for technical disciplines support to the unit/shorebases working closely together with the resources available in country – varying from troubleshooting, operational optimization and definition and implementation of long-term improvement programs;
• To manage and ensure competence of all technical personnel assigned to the Technical Support Team located in Porto and to provide direction on all technical matters to remote team as per the priority aligned with Remote Support Manager and Technical Support Lead in-country;
• Support Guyana Local Team as required to ensure that the Process Safety Barrier Management system is in place and that assurance tasks and mitigation activities are carried out in a timely manner for the units in the Area/Region;
• Support Guyana Local Team as required to ensure the continuous operational improvement and business performance of the Guyana fleet through efficient execution of MOC;
• Support Guyana Local Team as required to compliance in the Guyana fleet with the relevant corporate strategies, management system, class and regulatory bodies and continuous improvement through feedback of lessons learned to HQ;
• Support Guyana Local Team as required to monitor and assess performance and progress of key activities in the Guyana Fleet and provide input at monthly basis to Remote Support Manager to prepare and present MAR report;
• Support 3YP and business and operational planning processes for applicable disciplines;
• Support Guyana Local Team as required to ensure that all Risk Assessments and mitigations related to Deviations, Changes and Hot work are reviewed and approved by the discipline expert;
• Performs regular visits to Guyana Shore Base and offshore for familiarization with Local Guyana and Offshore team, but also to Support to verify effective implementation of the main items managed by Porto Remote Support Team linked to PSM system and suggest corrective actions where necessary;
• When required, provides liaison on all relevant technical discipline matters with Classification Societies and subcontractors, as necessary, to maintain conditions of Class;
• When needed, Support Supply Chain Activities in the Area/Region with assessing Vendor Performance, Competence and Service Agreements and ensuring relevant technical inputs and inspection to specific repair/replace projects preparation and execution;
• Support Review Tier 2 Incidents, assign actions, ensure RCA studies are carried out and lessons recorded and implemented.