Hybrid
We are recruiting a Technical Support & Training Engineer to join our client’s Professional Service & Support team. This role is customer-facing and highly technical, requiring expertise in Cloud technologies, database structures, and technical training delivery. You will work with enterprise clients to ensure successful solution implementation, support, and continuous improvement.

• Deliver high-level technical training to enterprise customers and partners.
• Provide advanced technical support for product implementation, configuration, and troubleshooting.
• Create, update, and maintain technical documentation including SOPs, installation guides, and training materials.
• Apply strong analytical skills to diagnose and resolve complex customer issues.
• Lead or support technical project management activities.
• Collaborate with internal teams to enhance product functionality and service delivery.