Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree
• Relevant Experience or Degree in: Additional experience in lieu of degree will be accepted
• Looking for a candidate with some training experience in a classroom setting and or training new employees on new positions, process, and using curriculum as part of this work.
• This role is a hybrid position working out of our Columbus , GA main office
• #Li-Hybrid

PREFERRED QUALIFICATIONS

• Typically Minimum 2 Years Relevant Exp
• Experience of full training life cycle - analysis, design, delivery, evaluation; proficient in second language.
• Looking for a candidate with a minimum 2 years of dedicated training experience that was you day to day role.
• Relevant Training certification.

WHAT ARE OUR DESIRED SKILLS AND CAPABILITIES?

• Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.
• Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
• Supervision - Normally receives detailed instructions on all work.
• Subject Matter Knowledge - Proficient in small number of products and technologies.; good understanding of cross-functional dependencies
• Training Delivery - Clearly and confidently delivers content to intended audience

SUMMARY OF THIS ROLE

Develop and deliver training programs on payment processing products, processes and technologies for both internal and external customers. Maintain existing training content and systems resulting from analysis of system development, regulatory mandates and/or payment brand compliance. Provide presentations, demonstrations, advice and consultancy relating to systems and ancillary products. Evaluate to determine if business outcomes have been achieved. Follow up to ensure continuous improvement. Proactively expand existing and build new knowledge.