Technical Trainer Instructor - Senior at CUMMINGS INC

Phaltan, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diesel Engine Systems, Fuel Systems, Aftertreatment Systems, Diagnostics, Technical Training, Electrical Schematics, CAN Communication, INSITE, INPOWER, C View, QSOL, Instructional Design, Troubleshooting, Customer Support, Facilitation, Technical Writing

Industry

Motor Vehicle Manufacturing

Description

Job Summary Delivers high-quality technical training and support on Cummins products, engines, systems, and service tools to distributors, dealers, customers, and service personnel. Responsible for enhancing technician capability, repair quality, product knowledge, and customer satisfaction through effective training delivery, technical support, and continuous improvement initiatives. Acts as a subject matter expert in engine systems, fuel systems, diagnostics, aftertreatment technologies, and service support tools. Key Responsibilities Technical Training Delivery * Deliver instructor-led and hands-on technical training programs for distributors, dealers, service technicians, and customer personnel. * Develop and execute training plans aligned with business and service capability requirements. * Facilitate technical learning sessions that improve technician efficiency, troubleshooting capability, and repair quality. * Customize training content, presentations, and learning materials to meet specific audience and business needs. * Conduct training evaluations and incorporate participant feedback to improve program effectiveness. * Maintain training records, certification data, and service capability reports. Technical Support & Troubleshooting * Provide technical guidance and support for engine, fuel system, aftertreatment, electrical, and control system issues. * Support field personnel in diagnosing and resolving complex product and service concerns. * Assist service teams with troubleshooting using Cummins diagnostic tools and service applications. * Analyze field issues and recommend corrective actions to improve service effectiveness and customer satisfaction. * Participate in problem resolution activities and continuous improvement initiatives. Product & System Expertise * Serve as a technical resource for Cummins engine platforms and associated systems. * Provide training and support related to: * Mechanical engine systems * Fuel systems including PT Fuel, HPI, HPCR, and MCRS * Aftertreatment Systems (ATS) and emissions control technologies * Engine electrical systems and controls * CAN communication systems and network diagnostics * Engine wiring diagrams and schematic interpretation * FAE and Quantum engine applications * Ensure training content reflects current product technologies, service procedures, and engineering updates. Training Content Development & Continuous Improvement * Participate in Train-the-Trainer programs and maintain technical expertise on emerging technologies. * Develop, update, and maintain technical training materials and documentation. * Monitor field performance and training effectiveness to identify capability gaps. * Support service excellence initiatives and continuous improvement projects. * Collaborate with engineering, service, and product support teams to ensure training accuracy and relevance. Stakeholder Engagement * Work closely with distributors, dealers, customers, service teams, and internal stakeholders. * Support capability development initiatives across service networks. * Promote knowledge sharing and technical excellence throughout the organization. * Provide technical presentations and demonstrations to diverse audiences. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

Deliver high-quality technical training and hands-on support for Cummins engine systems and service tools to distributors and customers. Act as a subject matter expert to improve technician capability, repair quality, and overall customer satisfaction.