JOB DESCRIPTION:

We are seeking an experienced Technical Trainer to develop and deliver training programs for our IT systems and applications. The Technical Trainer will be responsible for creating training materials, conducting training sessions, and ensuring that all training programs are effective and meet the needs of our users.

Responsibilities:

• Develop and update training materials, including manuals, guides, and online resources.
• Conduct training sessions in various formats, including in-person, virtual, and hybrid.
• Assess training needs and develop customized training programs to address those needs.
• Evaluate the effectiveness of training programs and make improvements as necessary.
• Provide ongoing support and assistance to users to ensure they can effectively use IT systems and applications.
• Collaborate with other departments to ensure training programs are aligned with organizational goals and objectives.

Qualifications:

• 5 years of experience as a technical trainer.
• CompTIA CTT+ certification.
• Strong knowledge of IT systems and applications.
• Excellent communication and presentation skills.
• Ability to develop and deliver training programs in various formats.
• Experience with instructional design and adult learning principles.
• Strong problem-solving and organizational skills.
• IAT Certification
• Secret clearance

OM Group, Inc., recently voted one of the top workplaces in the Washington, DC area, is a fast-growing Microsoft Azure and AWS Partner delivering full-stack cloud services for Federal & DoD clients. We are a growing company that values your skills, training, and ideas and strives to foster a welcoming, diverse, and inclusive environment. OM Group provides competitive compensation and benefits including health insurance coverage, 401(k), paid time off, and support for continuous education and training.
OM Group, Inc. is an Equal Opportunity Employer (EOE) committed to compliance with all applicable federal, state, and local employment laws. We provide employment opportunities without regard to race, color, religion, sex, national origin, disability, veteran status, genetic information, or any other characteristic protected by law.
OM Group, Inc. is dedicated to fostering a workplace that is free from unlawful discrimination and retaliation. Our hiring and employment practices are based on merit, ensuring that all individuals have equal opportunities based on their qualifications, experience, and skills.

• Develop and update training materials, including manuals, guides, and online resources.
• Conduct training sessions in various formats, including in-person, virtual, and hybrid.
• Assess training needs and develop customized training programs to address those needs.
• Evaluate the effectiveness of training programs and make improvements as necessary.
• Provide ongoing support and assistance to users to ensure they can effectively use IT systems and applications.
• Collaborate with other departments to ensure training programs are aligned with organizational goals and objectives