Technical Trainer - West Region at MAT Holdings, Inc

Mesa, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

85000.0

Posted On

18 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Presentation Skills, Knowledge of Brake Systems, Vehicle Maintenance, Conflict Resolution, Negotiation Skills, Customer Satisfaction, Instructional Training Experience, Microsoft Office Proficiency, Bilingual in Spanish

Industry

Motor Vehicle Manufacturing

Description

Company Description If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent graduate, or somewhere in between, MAT Holdings is where you can apply your skills, learn new ones, and make a real impact. With more than 14,000 employees across 12 countries and over 40 locations worldwide, MAT offers exciting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more. Headquartered in Long Grove, IL, our global footprint includes 2.1 million square feet of U.S. distribution and manufacturing space and 40+ factories across three continents. At MAT, we don’t just make things happen—we ensure it happens with excellence. From engineering and logistics to marketing and customer service, we maintain consistent expertise across the entire supply chain. Join us and be part of a team where your creativity and contributions help shape the future of global manufacturing. Benefits MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment Paid Time Off (PTO), including paid vacation, sick days, and paid holidays 401k Retirement Plan + Company Match Career Advancement Program, training and development Wellness Programs, including fitness reimbursements and mental health support Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Voluntary Life / AD&D , Employer Provided Life/AD&D and More Job Description Job Summary This position is with GRI Engineering and Development, LLC, a division of MAT Holdings, Inc. GRIE holds a significant market share of the aftermarket braking segment. Offering a complete line of brake rotors, drums, and friction components, GRIE has created a reputation for supplying high-quality finished components to the off-road and heavy-duty vehicle market. This position is responsible for training the automotive brake pad customers. We are currently looking for a high-energy, dynamic individual. You will be responsible for the Western Territory. Principle Responsibilities Conduct technical training sessions at customer regional and national sales meetings and at trade shows. Attend ride-a-longs with customer commercial sales managers to promote and educate their customers on brake pads. Present technical information on brake pads to a broad audience (both technical and non-technical). Audience size can vary from 20 to 100 people. The presentations intend to educate participants by providing technical information and addressing questions related to, but not limited to, brake friction materials, customer brake pad line differentiation, manufacturing, quality, and testing. Responsible for problem-solving any customer issues relating to brake pad fit and/or function during customer visits. Become familiar with the customer's commercial sales programs and promotions. Responsible for ongoing relationship building with customers. Extensive travel (up to 75%) to various locations across the US. Planned and coordinated all training sessions/schedules with the customer training manager. Attend yearly internal company training with corporate, R&D, and the company factories. Issue weekly reports on customer visits on a timely basis, as well as participate in weekly team conference calls. Qualifications Competencies Excellent written and verbal communication skills with the ability to present data in an organized manner Strong written and presentation skills with the ability to communicate to and engage an audience in all settings, ensuring participants become more knowledgeable on our products and product lines Knowledge of OE or aftermarket brake systems and components Familiar with vehicle maintenance and diagnosis Excellent communication and conflict resolution skills, both on an individual basis and group level Delivers on commitments, has strong follow-up skills, and shows consistency between words and actions Proven ability to negotiate, making sound decisions in a timely and confident manner Ability to influence and shape the decisions of others and to work through issues or conflicts to create Highly organized, results-driven, and able to work in a fast-paced environment Must be able to interface with clients and maintain a professional image. Strong commitment to customer satisfaction and quality Instructional Training Experience - Classroom or on-the-job preferred Education/Experience: Bachelor’s degree in Business, Science, or equivalent experience. Minimum of 5 years on-the-job experience (i.e., service departments, dealerships, vehicle maintenance, etc.) or equivalent combination of education and experience. Automotive Technical experience in Brake Systems / Repair - State or ASE/Master Certifications a plus. Strong proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Bilingual in Spanish is a plus. The posted salary range for this position is $80,000 to $85,000. Final compensation will be determined based on the candidate’s skills, experience, and qualifications. Additional Information All your information will be kept confidential according to EEO guidelines. This is a full-time, direct-hire position.

Responsibilities

The Technical Trainer is responsible for conducting training sessions on automotive brake pads and building relationships with customers. This includes presenting technical information and addressing customer issues during visits.