- DUA is a key growth area within Aviva - therefore we are looking to supercharge our performance through modernising management practices and improving our service, through hiring a new DUA Hub Specialist! The role holder will focus on supporting, implementing and developing our service standards for our DUA Hub, ensuring that delegated underwriting authority relationships are onboarded and controlled effectively throughout their lifecycle.
A bit about the job:
This is a newly created key role reporting to our DUA Hub Manager and will be accountable for collaborating on both project and BAU activities. This requires significant direct interaction with our stakeholders, peers and operations teams, so requires someone to demonstrate strong communication and collaboration skills, and confidence in stakeholder management. You must be comfortable dealing with senior to operational staff across Underwriting, Product Governance, Distribution, 2LOD Risk, Compliance and Internal Audit. Being able to demonstrate some underwriting knowledge will be helpful too, as the role holder will work closely with the Underwriting community to support the structuring of new deals and the servicing of our existing book of business.
The ideal candidate will also be able to think intuitively, troubleshoot with minimal supervision, be eager / quick to learn and be willing to work through ambiguity. Tangible outcomes would include streamlining the process design, working to enable the systemisation of our risk control environment, and improving the remedial management for risk issues and events.
Skills and experience we’re looking for:
- Previous experience working in the Insurance sector in a DUA Technician, Underwriter, Broker, Portfolio or Schemes Manager role (or similar).
- London Market (Lloyds Syndicate) experience is essential
- Working knowledge of, and experience in using, interrogating, assessing and improving systemised processes is key, so we can continue to establish commercially effective delegated authorities with second, third and fourth parties
- Good attention to detail – i.e. ability to detect errors, data deficiencies and proactively work to improve, as well as being a driven and ambitious self-starter who can grasp a concept quickly and deliver a reasoned analysis.
- Prior knowledge of working successfully in a controlled environment, matched with the ability to carry out both Group and external outsourcing standards related processes to a high standard.
Whilst we expect the offered salary to fall within the applicable
pay range
, any specific offer will be reflective of experience and the market rate for the role.
Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements.
Please ensure that the job history information on your Career Profile is up to date before submitting your application, or attach an up-to-date CV.
All displaced candidates will be given primacy for this role.
Aviva is for everyone:
We’re inclusive and
welcome everyone
– we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please email kirsty.pracey@aviva.com
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