Technical UX Lead at Bank of Montreal

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

176000.0

Posted On

08 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interaction Design, AI Integration, Front-End Development, UX Strategy, Prototyping, Figma, Accessibility, System Design, Prompt Engineering, Data Handling, UX Audits, Design Systems, Stakeholder Management, Technical Fluency, Coaching, Usability Evaluation

Industry

Financial Services

Description

Application Deadline: 03/27/2026 Address: 250 Yonge Street Job Family Group: Customer Solutions Technical UX Design Lead About the Role Are you a forward‑thinking, technically fluent UX leader who thrives at the intersection of design, engineering, and innovation? As our Technical UX Design Lead, you will define how we modernize our digital experience through advanced interaction design, AI‑enabled workflows, and tight collaboration with technology teams. You will shape the future of our UX practice—elevating our design processes, building new technical capabilities, and empowering the team to adopt AI confidently and responsibly. You will advocate for modern interaction patterns, influence how front‑end experiences are built, and ensure our design vision is executed with precision and scalability. This role is ideal for someone who loves solving complex systems problems, believes design and engineering should work as one team, and sees AI as a multiplier rather than a replacement for creativity. Responsibilities Create, Build, and Innovate Lead the integration of AI into our UX practice by architecting end‑to‑end, production‑ready workflows — including model selection, prompt engineering standards, data‑handling protocols, evaluation criteria, and integration points with design and development tooling — and establish technical frameworks, role‑based training, and performance guardrails for AI‑assisted research, ideation, prototyping, and documentation. Develop and communicate a forward‑looking UX technology strategy, identifying opportunities for modern interaction patterns, motion, micro‑interactions, and advanced front‑end capabilities. Facilitate deep collaboration sessions across design, product, and engineering to translate business requirements and technical constraints into intuitive, scalable experiences. Create IA and UX artifacts—concept models, journey maps, process flows, wireframes, prototypes, interaction specifications—that communicate intent clearly to both design and development teams. Partner with engineering to validate feasibility, uncover constraints early, and ensure that implementation aligns with design intent and user needs. Conduct UX audits of existing flows, technical implementations, and user behaviour data to identify opportunities for modernization, simplification, and improved usability. Stay current on emerging technologies, interaction paradigms, AI tools, accessibility standards, and design best practices to continuously modernize our digital experience. Collaborate closely with the Design System team to ensure new interaction patterns, behaviors, and components align with system evolution and technical standards. Lead, Influence, and Elevate Act as the primary bridge between UX and Technology, establishing effective ways of working, and establishing shared ownership models across teams. Drive the strategic UX vision for technically complex journeys and align with Product and Technology leaders to set goals, define direction, and measure impact. Introduce and champion best practices for technical design delivery—including state documentation, interaction specifications, accessibility annotations, and behaviour rules for development. Present UX strategies, AI‑enabled workflows, and technical design recommendations to leadership and cross‑functional teams with clarity and confidence. Coach, mentor, and upskill the UX team—cultivating technical fluency, AI literacy, and collaborative habits that accelerate design quality and execution. Improve cross‑functional processes by identifying inefficiencies, recommending new tools or frameworks, and piloting modernized ways of working across design and engineering. Advocate for customer‑centric, modern, and technically grounded design thinking throughout the organization. About You Extensive experience as a UX Designer, UX Technologist, UX Engineer, Interaction Designer, or similar hybrid technical‑design role. Experience working with advanced prototyping tools or code‑based prototyping workflows. Strong portfolio demonstrating leadership on complex, technically challenging digital experiences, showcasing interaction design depth and technical fluency. Proven experience partnering closely with engineering teams—speaking their language, understanding constraints, and shaping front‑end implementation. Experience introducing or operationalizing AI‑based design workflows such as AI‑assisted prototyping accelerators. Advanced proficiency with Figma (components, states, variants, prototyping) and collaboration tools such as FigJam. Strong knowledge with front‑end technologies (HTML/CSS/JS), design tokens, interaction states, and component logic sufficient to evaluate feasibility and communicate effectively with developers. Strong understanding of accessibility and inclusive design; able to embed accessibility expectations into technical specifications. Experience with analytics, instrumentation thinking, and using data to assess UX performance and measure design impact. Skilled at navigating complex stakeholder environments with strong communication, facilitation, and influencing abilities. Exceptional problem‑solving abilities, thoughtfulness, curiosity, technical empathy, and a drive toward continuous improvement. Previous experience leading design team upskilling or training initiatives—particularly in new technologies such as AI. Experience in organizations undergoing modernization or platform transformations. Knowledge of motion principles, micro‑interactions, animation timing, or advanced interactive behaviours. Familiarity with design‑to‑code tools, front‑end architecture conversations, or component API discussions. Qualifications: Intermediate level of proficiency: User Interface Design. Advanced level of proficiency: Design Pattern/ (User Behavior). Imaging Tools. Web Analytics. Media Content and Graphic Designs. Emotional agility. Adaptability. Business Requirements Definition, Analysis and Mapping. Accessibility. Responsive design. Storytelling. Usability Evaluation. Design Thinking. Human Centricity aspects. User Experience Design. User Research. Customer Centricity. Verbal & written communication skills. Analytical and problem solving skills. Collaboration & team skills; with a focus on cross-group collaboration. Able to manage ambiguity. Data driven decision making. Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Seasoned professional with a combination of education, experience and industry knowledge. Salary: $94 600,00 - $176 000,00 Pay Type: Salaried The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.

Responsibilities

This role involves leading the integration of Artificial Intelligence into the UX practice by architecting end-to-end, production-ready workflows, including establishing technical frameworks and standards for AI-assisted design processes. The lead will also develop and communicate a forward-looking UX technology strategy, focusing on modern interaction patterns and collaborating deeply with product and engineering teams to ensure scalable execution.