WHO WE ARE

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Technical Writer leverages experience, education, and technical understanding to produce and/or document Operating Procedures for the various maintenance/operations activities in a building and related facilities and equipment. To do so, the Technical Writer will consult published maintenance standards, equipment maintenance manuals, interview maintenance practitioners, observe maintenance activities, etc. Included in Operating Procedures is an outline of maintenance schedules, references, and forms to be used as part of each maintenance activity.
The Technical Writer must have the ability to clearly articulate technical details and instructions in a written form.

KNOWLEDGE & SKILLS

• Solid command of English in both verbal and written communication.
• Technical Writer Certificate is highly favoured.
• Must have a demonstrated understanding of building-related technical systems which could come from having a degree, diploma, or certificate related to mechanical or electrical engineering.
• Demonstrated knowledge which typically comes with up to 3 years’ experience.
• Excellent observation skills and communication skills with the ability to effectively interview maintenance team members and 3 rd party providers.
• Able to identify relevant regulations and codes.
• Ability to communicate and write in French is an asset.
• Experience creating and developing process maps.
• Ability to travel to multiple job sites.
• Highly proficient in MS Word and Visio.