Technical Writer
Posting Start Date: 9/9/25
Job Location (Short): Lively, Ontario, CAN, P3Y 1L7
Requisition ID: 34005
Onsite or Remote: Onsite Position
Location: 25 Fielding - Hard Rock Canada
Manager: Technical Publications Supervisor
Division: Parts and Service
Shift: 5x2
Travel Requirements: Up to 10%

QUALIFICATIONS/REQUIREMENTS

• Hold a technical certification or diploma in mechanical/electrical engineering, or equivalent qualifications (Technologist, Engineer, Technical Writer).
• Have 3–5 years of experience with hard rock mining equipment or similar heavy machinery.
• Strong understanding of best practices for technical writing, including structured documentation. Knowledge of, and experience with, DITA XML is beneficial
• Strong knowledge of hydraulics and electrical systems
• Demonstrate strong technical writing skills; knowledge of 3D animation, graphic design, HTML/programming, and databases.
• Understand bill of materials and engineering/manufacturing workflows.
• Show strong problem-solving skills and perform well under pressure.
• Collaborate effectively in multidisciplinary teams.
• Communicate clearly and professionally, both in writing and verbally

COMPANY INFORMATION

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable Komatsu underground hard rock mining equipment, P&H surface mining equipment and JOY underground mining machinery to support the production of valuable minerals for our mining customers worldwide. Komatsu Mining’s products and related technologies and services are used extensively for mining copper, silver, iron, gold, coal, salt and other mineral resources.

• Observe and analyze production processes, experimental setups, and developmental activities to compile accurate and detailed procedural documentation.
• Engage effectively with production engineers, designers, and subject matter experts to gather technical insights and keep documentation current with technological advancements.
• Study and integrate information from supplier catalogs, engineering drawings, technical reports, and industry publications to enhance the accuracy and completeness of technical materials.
• Utilize XML editing software and component content management systems to author, organize, build, and publish publications tailored to diverse audiences, ensuring clarity, consistency, and compliance with company standards.
• Review and update existing documentation, recommending improvements in scope, format, and content to enhance user comprehension and usability.
• Lead initiatives converting traditional manuals into electronic and web-based formats, enhancing customer access and interaction with technical content.
• Collaborate with translation services to manage the localization process, producing foreign-language versions of operator and service manuals accurately reflecting the original technical content.
• Create and refine visual aids such as photographs, diagrams, sketches, charts, and illustrations to support and clarify textual content.
• Coordinate layout and design aspects of publications, ensuring professional presentation and ease of navigation.
• Oversee printing, duplication, and distribution logistics, ensuring timely delivery of materials to customers, internal stakeholders, and service teams.