Probity Medical Research (PMR) provides administrative support services to clinical research sites from our head office in Waterloo, Ontario, Canada.
We are a rapidly growing company focusing on service and a commitment to advancing clinical research. PMR is an equal-opportunity employer with competitive wages, healthcare benefits, and an inclusive environment.
PMR is looking for a candidate for our Platform Development Department in the role of Technical Writer.
Our ideal candidate is someone who has a love for writing and has superb English writing skills. This position may appeal to an honours graduate in Philosophy or English with the skills beneficial to create our technical policies.
This position will report to the Platform Development and Project Lead, the Technical Writer is responsible for all aspects of the research, writing, and implementation of technical documentation associated with internal platforms.
Candidates will work independently, take initiative, and produce results with little supervision. They should have a strong work ethic, and a can-do attitude, and be able to work collaboratively with our Platform Development team.

QUALIFICATIONS AND REQUIREMENTS

• A bachelor’s degree in English, Technical Writing, Communication, Computer Science, or related field.
• 2-3 years of experience in technical writing, creating user guides, manuals, or documentation, or equivalent experience in a related field would be an asset.
• Experience with IT Technical Quality Assurance, IT Privacy & Security Regulations (GDPR).
• Familiarity with clinical research regulations (e.g., FDA, Health Canada, ICH-GCP) is highly desired.
• Proven ability to produce well-organized, logical, comprehensive, easy-to-follow technical documents.
• Strong analytical and critical thinking skills, with the ability to interpret technical data, resolve documentation challenges, and ensure logical content flow.
• Excellent communication and collaboration skills, with the ability to work effectively with subject matter experts and cross-functional teams.
• Proficiency in technical tools and software, including:
• Advanced Microsoft Office Suite knowledge (Word, Excel, PowerPoint). Intermediate knowledge of Adobe PDF.
• Proven capability to manage and successfully complete multiple concurrent projects.

SKILLS

• Attention to Detail
• Excellent Communication Skills (oral and written) in English​
• Strong Organizational and Prioritization Skills
• Time Management Skills
• MS Office Proficiency
• Creative and Innovative Thinking
• Ability to work independently and be a team player
• Adaptable/Flexible
• Collaborative
• Solid Problem-Solving Skills
• Creative and Innovative Thinking
• Decision Making
• Excellent people skills

WHILE THIS ROLE MAY OFFER FLEXIBILITY WITH REMOTE WORK, ALL APPLICANTS MUST BE AVAILABLE AND WILLING TO REPORT ON-SITE AS NEEDED. BEING ON-SITE MAY NOT BE A REGULAR REQUIREMENT BUT IS ESSENTIAL FOR CERTAIN TASKS, MEETINGS, OR EVENTS THAT MAY ARISE.

Application Directions: Interested applicants are required to apply with a formatted WORD or PDF resume.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

OTHER DUTIES AS ASSIGNED SUCH AS:

• Oversee and address written documents related to company processes, ensuring accuracy and compliance with organizational and regulatory requirements. (responsibility – act on request)